CITRUS GRANDE HOTEL PATTAYA BY COMPASS HOSPITALITY

Nothing just the location

Alot of things no one carry your luggage till room. There are all cockroach all over your room, bathroom is leaking and water comes till bedroom if rain comes then water is waiting for you in your room.it is not a 5 star hotel not even 1 star

Clean, friendly staff and amazing breakfast.

everything was fine

the hotel and staff were great however there was no bacon with the breakfast it was mostly thai and indian food.

Good location

The rooms are good. But the toilet is very inconvenient.

Breakfast was good. Rooms were good size but need of redecoration.

Location is good

No customer service, cleaning & dirty bathrooms

Very good location, reachable to walking street and all other centres by walk

Lightings inside the room need to be improved

Location

Staff was rude and they could not deliever our memory CD sent at front desh by vendor , it had all the memories of our tour

Bad layout, all the blocks needs to be reached climbing the stairs very uncomfortable for the old people

Swimming pool is so big , children and adult pool separate nice location all facilities available .breakfast also good

Only staff not carry your luggage in to your room

No value for money. It is not a five star hotel. It seems 3 star hardly.

Booking.com list it in 5 star category but it is not. May be 3 star or less.

Guest allowed without payment . Staff was polite

Room quality and upkeep . Some area in the room have sippage

Room service and the location and that the room had everything I wanted

AC kept breaking down and had to be fixed numerous time during my stay, also a stain on one of the pillows which should have been checked 1st before the room was given

Breakfast was good. Room was good but not spacious enough. Bathroom was clean and neat. Pool was very good

some of the staff was ok

too man Indians very loud and rude

RoomFoodPool

Very large hotel, a number of buildings, large pool, big selection of breakfast, good location.When I checked in, the room had strong smell from previous customer. As I have mentioned, they quickly changed my room.

I liked the modern look and feel of the room. However, the room as a semi-transparent glass between the bathroom and room. So, you can partly see what's happening in the bathroom. In the second room I stayed, the divider is just glass. You can clearly see inside. However, it has a window blind. So, for double occupancy, with friends or colleague it can be an issue.Rooms were too small than my expectation.Bellboys could be trained little more to communicate, and great with smile.

Great room, comfortable bed, good view, friendly staff.

To begin with I selected the hotel because of its location at the junction of 3rd road, the proximity to Bali Hai Pier and Walking Street and all the Arabic and Indian restaurants in the neighbourhood. While the lobby is a little small for a hotel that is one of the largest in Pattaya, the swimming pool which flows from one end of the property to the other more than makes up for this. The staff at this hotel are always eager to please and I particularly liked the American breakfast for its spread and quality.

I think the lobby could have been bigger but then the receptionist's speed of check in and their attitude more than makes up for this. The parking is a little tight but then the security guard is eager to help you find a vacant slot for your vehicle.

Swimming Pool so big and restaurant is good, Nice place to stay, Room is clean

Sound around the hotel loudness sometimes